Konnet speaks your systems' language

A documented REST API your systems use to read and write on the platform: triggering messaging flows, querying conversation results, registering customers, and feeding data sources. Authentication uses per-company keys with role-based permissions, and responses follow a consistent, versioned format. Everything the interface does, your team can automate through the API.

Konnet notifies your systems the moment something happens: an executed payment, a validated document, a confirmed order, or a conversation transferred to an agent. You register your endpoint's URL, choose the events, and every notification arrives signed so your system can verify the origin. That way your ERP or CRM reacts in real time without polling the API.

It is the door through which AI agents access your connected sources using Model Context Protocol, the industry's open standard. Each source you publish exposes a menu of tools the agent understands: what it can query, what it can manage, and within which limits. Access uses dedicated credentials, every operation is logged, and you can revoke it at any time.

Any system with an API: ERPs, CRMs, electronic invoicing, e-commerce, payment gateways, and your industry's public sources. The connection assistant reads the provider's documentation and builds the integration in about 5 minutes; if the system does not publish an API, alternatives such as web portals are evaluated. The list is not closed: every new integration is configuration on the same pipeline.

With per-company API keys and, for more demanding scenarios, mutual certificates (mTLS) issued from the platform itself. Your systems' credentials are stored encrypted and never shown again; keys rotate without downtime, and every call is tied to the company and role that executes it, with its trail in the audit log.

Yes. The connection assistant includes a live test that confirms the data arrives correctly before activating the source, and you can run validation queries on real data in a controlled environment. Webhooks are tested with sample events, and Konnet's technical team supports the rollout so the cutover to production comes with no surprises.

The source is updated by editing its configuration, not by rewriting code: the assistant rereads the new documentation, detects the changes, and you approve the update. In the meantime, source errors stay visible in monitoring with clear notices, and dashboards keep the last valid data. Integration maintenance stops being a project and becomes an adjustment.

Plans include quotas sized for real operation and adjusted to your volume; the limits protect the stability of the platform and of your own sources. If your case demands more capacity - bulk loads, seasonal peaks - a tailored plan is configured. Consumption is visible from the platform, so your team knows how much it uses before approaching any limit.